BT120 Setup and Deployment -

Setup Using BuddyTalk Setup App

Basic Network Access, Amazon Account Linking, and SIP Telephony Settings

Alexa built-in

Setup and Deploying BT120 in a Home or an Office Environment

At this point, you should have completed Prerequisites. Please have the following items ready before proceeding to the setup process described below. 
  1. An Amazon Alexa Account 
  2. A VoIP Service Subscription or an IP-PBX extension 
  3. Download the BuddyTalk Setup App 

Basic Setup Using Setup App: Basic Network Access, Amazon Account Linking, and SIP Telephony Settings

The BuddyTalk Setup App sets up the BT120 device in three stages:

  1. Setup your BT120 device with basic network access through Ethernet and/or WiFi.
  2. Link the BT120 device with an Amazon account to enable Alexa Voice Service.
  3. Allow BuddyTalk Calling by providing a SIP Telephony subscription with the required parameters & credentials. 

Before starting the steps below, first find the MAC address for your device listed on the bottom of BuddyTalk unit. Record the last 6 characters of the MAC address, which will be used by the BuddyTalk Setup App.

Powering up and Preparing the Device

Configuring a New BT120 Device

Follow the steps below if your BT120 device has not been setup before. Otherwise, go to “Configuring a BT120 device which has Gone through WiFi SSID Setup, or Has Completed AVS Registration previously“.

  1. Power up the BT120 device. After power up, wait for the device to complete the initialization process as described below.  The process may take up to 60 seconds:
    • The first power-up indication is the Ring LED flashing blue. The BT120 device is starting its boot-up process. 
    • Then the Ring LED will switch to rotating orange, indicating that the device is in the WiFi setup mode (Captive Portal mode) and that the device is ready for setup.

Continue to Setup and Locate the Device below.

Re-configuring a BT120 Device which has gone through WiFi SSID Setup, or has completed AVS Registration previously
  1. Power up the BT120 device. After power up, wait for the device to complete the initialization process as described below.  The process may take up to 60 seconds:
    • The first power-up indication is the Ring LED flashing blue, then rotating green. 
    • Then, depending on the completeness of the Setup process previously, the BT120 LEDs may exhibit one of the following three behaviors:

The BT120 device has not completed AVS registration, and is now attempting AVS and SIP/Telephony registration.

The BT120 device has completed AVS registration previously, but has not completed SIP/Telephony registration.

The BT120 device has completed AVS and SIP/Telephony registration previously.

Note that: 

      • Ring LED flashing blue indicates that the BT120 device in the boot up process.
      • Ring LED rotating green indicates that the BT120 device is attempting AVS registration. Upon successful AVS registration, the Ring LED will turn off.
      • Red Phone LED indicates that the BT120 has not completed the SIP/Telephony registration, or both. The Phone LED turns green and then off when it has successfully completed the SIP/Telephony registration.
  1. To perform the setup again, press the Setup Button for 3 seconds to enter Setup mode, indicated by a rotating orange Ring LED.

Setting Up Basic Network Access

At this stage, the device will have its Ring LED rotating orange, indicating that the device is in the WiFi setup (Captive Portal) mode for the BuddyTalk Setup App to connect to. Follow the Setup App steps described below to setup basic network access for the device.  The device’s network access can be either through its WiFi interface or its Ethernet interface.

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BuddyTalk Setup App Flash screen

Run the BuddyTalk Setup App from your smartphone. After the Splash screen, it displays the Welcome screen shown below. 

Tap <SETUP BUDDYTALK DEVICE>

This screen will show only for certain Android smartphones

The Setup App is asking for access to the device’s location. 

Tap <ALLOW ALL THE TIME> to continue.

This screen will show only for certain Android smartphones if Location Services are not enabled on the smartphone device

Tap <OK> to enable the location services.

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The Setup App searches through the local network for all the BuddyTalk devices that have been configured previously. Once done, it will transition to Screen 4 automatically with the discovered devices displayed.

For a new BuddyTalk device, tap <New Device / WiFi Setup> to start the setup process. 

To reconfigure a device that has been discovered by the Setup App previously, tap the intended device to start the setup process.

For a new BuddyTalk device, the Ring LED will be rotating orange. Tap <CONTINUE WITH SETUP>.

To reconfigure a BuddyTalk device, long press the device’s Setup button until its Ring LED displays rotating orange.

Setup App is locating the BuddyTalk device.

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This screen will show for iOS devices only. 

The Setup App has located the BuddyTalk device, and is asking for confirmation to connect to the device.  Tap <Join> to continue the setup process.

This screen will display if the BuddyTalk device’s Ethernet interface is connected to the network.

  • Tap <CONTINUE> to setup the WiFi interface. The Setup App goes to Screen 9. 
  • Tap <SKIP> to skip the WiFi setup.  The Setup App goes to Screen 11. 

Enter the passphrase of the selected WiFi SSID that you wish the BuddyTalk device to connect to. 

WiFi setup is complete. Tap <OK> to continue.

Note

  1. Prior to Screen 9, you may be asked to select the BuddyTalk device SSID.  Please select the SSID of the device you intend to set up if prompted. 
  2. The network to which the device and the Setup App are connected should have access to the public Internet in order to complete the BuddyTalk device setup process

Enabling Alexa Voice Service with Your Amazon Account

We now enter the 2nd stage of the Setup process – Linking your Amazon/Alexa account to the BuddyTalk device to enable Alexa Voice Service (AVS).

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Sign in with your Amazon account to access the Alexa Voice Service. 

Note: For Android phones, if Amazon Shopping app is installed on the phone, the flow will go from Screen 10 to 11-1

  • Tap <CONTINUE WITH SETUP> either if you have already logged out from the Amazon Shopping app, or the Amazon account associated with the Amazon Shopping app is the one you wish to use with the BuddyTalk device. 
  • Tap <OPEN AMAZON SHOPPING APP> if the Amazon account associated with the Amazon Shopping app is NOT the one you wish to use with the BuddyTalk device. Follow the Amazon Account Management screens (11-2 ð 11-3 ð 11-4 ð 11-5) to sign out from the Amazon Shopping app, close it, and return to the Setup App (11-1).

Tap the menu icon on the upper left corner of the screen.

Tap <Settings>.

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Tap <Sign Out>. The setup process continues with Screen 11-5

Do not tap any button on this screen. Simply close the Amazon Shopping app and return to the BuddyTalk Setup App. The Setup app continues with Screen 11-1.

This time, tap <CONTINUE WITH SETUP> on Screen 11-1.

Tap <OK> to proceed to Screen 12.

Tap <Get Started> to proceed.

Note

  1. If you are using an iPhone, then, you should see the following flow: Screen 10 ð Screen 11 ð Screen 12 
  2. If you are using an Android phone and do not have the Amazon Shopping app installed, then, you should see the following flow: Screen 10 ð Screen 11 ð Screen 12
  3. If you are using an Android phone with the Amazon Shopping app installed, and if you have already logged out from the Amazon Shopping app prior to starting the BuddyTalk Setup App, you should see the following flow: Screen 10 ð Screen 11-1 (Please tap <CONTINUE WITH SETUP>) ð 11 ð 11-6 ð 12
  4. If you are using an Android phone with the Amazon Shopping app installed, and if the account associated with the Amazon Shopping app is the one you wish to use with the BuddyTalk device, you should see the following flow: Screen 10 ð Screen 11-1 (Please tap <CONTINUE WITH SETUP>) ð 11 ð 11-6 ð 12
  5. If you are using an Android phone with the Amazon Shopping app installed, and if the account associated with the Amazon Shopping app is NOT the one you wish to use with the BuddyTalk device, you should see the following flow: 10 ð 11-1 (Please tap <OPEN AMAZON SHOPPING APP>) ð 11-2 ð 11-3 ð 11-4 ð 11-5 (Please close the Amazon Shopping app and return to the Setup App) ð 11-1 ð 11 ð 11-6 ð 12 

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Tap <Allow> to give permission for the BT device to use the Alexa Voice Service

Amazon Alexa service setup is complete.

Tap <OK> to continue.

Tap <DONE> to finish the Amazon Alexa setup.

This is a transitional screen, and will continue to the next stage of the setup process: Configuring Telephony Settings and Other Alexa & Device Options

Note: If you wish to use a different account for the Amazon Shopping app as shown on Screen 14, you can change it for the Amazon Shopping app after you complete the BuddyTalk Setup

Note: As soon as the device successfully completes the Alexa Voice Service authorization and registration process, the BT120 device’s Ring LED will stop rotating green and will turn off. The device will continue with the SIP/Telephony registration. The Phone LED stays red during the SIP/Telephony registration period, indicating that the BT device has not completed the SIP/Telephony registration.

Configuring Telephony Settings and Other Alexa & Device Options

We now enter the 3rd stage of the Setup process to setup the various telephony credentials and parameters.  Additionally, the user can also configure some Amazon Alexa and device options. 

The Alexa, Telephony, and device option settings include:

    1. Alexa Settings:
      • Signing out of Amazon Alexa on the BuddyTalk device
      • Turning on/off start of AVS request sound
      • Turning on/off end of AVS request sound 
    2. Device’s SIP/telephony parameter settings
      • Name: Display name of the SIP account, may be the phone number 
      • Account ID (Typically the phone number) 
      • Auth ID (Optional authentication identifier) 
      • Password 
      • Domain (FQDN name of the SIP service) 
      • Outbound proxy toggle switch 
      • Proxy (FQDN or IP address with optional port address of the SIP proxy) 
      • Local SIP port (Default is 5060) 
      • Preferred transport (UDP, TCP, or TLS)
    3. Device option settings
      • Enabling/disabling the device’s WiFi interface
      • Enabling/disabling the device’s automatic firmware updates.

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Input the required Telephony parameters:

  • Name: Display name of the SIP account 
  • Account ID (Typically the phone number) 
  • Auth ID (Optional authentication identifier) 
  • Password 
  • Domain (FQDN of the SIP service) 
  • Proxy (FQDN or IP address of the SIP proxy) 
  • SIP Port (Proxy server port) 
  • Preferred Transport (SIP signaling transport protocol)

Before the BuddyTalk device successfully registers to the SIP server, the telephone icon at the top left corner will stay red.

If the user attempts to exit this page before the BuddyTalk device successfully registers to the SIP server, the Setup App will prompt the user to confirm. Tap <STAY> to continue with the SIP parameter settings.

As soon as the SIP parameters are correctly entered and the BuddyTalk device successfully registers to the SIP server, the Setup App displays the Setup Complete page.  Note that the Phone icon at the upper left corner becomes green, indicating successful registration to the designated SIP/Telephony server.

Tap <OK>. The Setup App will proceed to Screen 21.

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On this page, the user can choose to either enable or disable auto firmware updates.  The default value (and recommended setting) is enabled  

Tap <ALL DONE>. The Setup App will revert back to Screen 1

Note: As soon as the device successfully completes the SIP registration process, the BT120 device’s Phone LED will change from red to green to off..

When both the Ring LED and the Phone LED have turned off, you have successfully completed the BuddyTalk BT120 setup process . You are now ready to proceed to the Mid-Point Assessment Tests for setup validation. After you successfully completed the validation tests, you may proceed to the optional Tablet Controller and Mobile App Setup if you do not have any advanced setting requirements such as special network configurations (e.g., Dual-Homed mode, VPN, or VLAN tagging) or advanced SIP/Telephony configurations (e.g., Digimaps and Digit Replacement Rules).

Note

  1. If the Phone LED stays red after you complete the BuddyTalk setup process and, when you attempt to make phone calls using Alexa voice commands such as ‘Alexa, call 1-xxx-xxxxxxx’, Alexa responds with ‘Calling is not enabled on this device …’ or ‘I can’t do that because communications is disabled on this device…’, please go to your Alexa app to enable the Alexa Communication option
  2. You can use Alexa voice commands to make phone calls by name (‘Alexa, call John Smith’) by entering the contact information into the Alexa app’s contact list. You can also import your mobile phone’s contact list to the Alexa app’s contacts.
  3. You can enable/disable the Alexa Request Sounds by navigating to the Alexa Options drop-down in the Setup App.  Additionally, you can disable WiFi and enable/disable firmware auto updates by navigating to the Device Options drop-down in the Setup App.