BuddyTalk, Alexa Voice Service, Alexa Communication, Alexa for Business

BuddyTalk BT110

An Alexa Voice Service (AVS) and Alexa Communication (ACM) enabled intelligent speakerphone and smartspeaker which can be configured to allow a VoIP subscription to deliver incoming and outgoing calls

 

Alexa built-in

Alexa Voice Service (AVS)

 

Certified by Amazon AVS, the BuddyTalk platform supports a broad range of AVS smartspeaker features such as standard Alexa questions & commands, timers, alarms, reminders, and voice-enabled control of AVS-supported IoT devices.

Alexa Communication (ACM)

 

With the Alexa Communication extension, the BT110 supports Alexa-to-Alexa and Alexa-to-Skype incoming and outgoing calls, messaging, drop-ins, and announcements.  Additionally, the BT110 permits the configuration of a VoIP service provider, and utilizes the BuddyTalk Calling frameworks to allow all incoming and outgoing calls within the service provider’s coverage area. This universal calling capability, together with its superior voice quality in 2-way hands-free voice communications, convenience in call control, and its multiple voice interfaces make the BT110 an ideal Alexa AVS-enabled voice communications device for residential, SMB and enterprise customers. 

 

Calling Sequence: BT110 interacting with ACM and a VoIP Service Network
  1. User issues dialing request
  2. Alexa responds to user dialing request
  3. Alexa ACM provides callee dialing information to BT110
  4. BT110 initiates call through the VoIP service provider network using the InnoMedia SIP Stack
  5. BT110 and Alexa synchronize call states
BT110 ACM with BuddyTalk Calling

House Wiring Support

 

Equipped with Intra-building Lightning protection on its FXS port with support of up to 3 REN, the BT110 enables the use of house phones through house wiring.

Network Interface Options

 

The BT110 supports several configurations of its network interfaces to allow deployments into enterprises with different network architectures.

Redundant Mode

The BT110 has two physical network interfaces: Gigabit Ethernet and 802.11n WiFi. In the redundant mode, either one can be chosen as the main physical interface. When both physical interfaces are connected, the Ethernet interface will be the main network interface.                                                                                                                                              

  Isolated Voice Network

The enterprise voice network may use an internal IP-PBX, an external VoIP SIP trunking solution, or a VoIP-based hosted service. If the enterprise voice network is separated and isolated from its data network, the BT110 can be configured as dual-homed hosts with one interface (e.g., WiFi) connected to the data network and the other (e.g., Ethernet) connected to the voice network.

 

Enterprise Network Traversal using VPN

The BT110 has a built-in VPN client, which, if enabled, performs enterprise network traversal. The VPN client has two routing modes: 1. all traffic (both data and voice) goes through the VPN, and 2. only voice traffic (both SIP signaling and RTP media) goes through VPN, and all other traffic is still routed to the original enterprise default gateway.  

 

      Traffic Segregation with VLAN

For Quality of Service (QoS), security, or other considerations, some enterprise networks employ VLAN to segregate traffic. Often, voice and data packets are separated using VLAN.  The BT100 supports VLAN tagging, thereby, allowing enterprise VLAN segregation using VLAN switches.

 

VoIP Options

 

To equip it with VoIP capability in a business environment, the BT110 can be configured as an IP phone to the enterprise’s existing IP-PBX, or it can be configured to subscribe to an external VoIP service.  

BT110 as an IP Phone Extension to an existing IP-PBX

The BT110 can be configured as an IP phone extension to the existing enterprise IP-PBX, utilizing the IP-PBX’s inherent calling capability to make incoming and outgoing calls.  This will require minimal enterprise voice configuration modifications, and instantly turn the environment into a voice-enabled workplace.  

BT110 with an External VoIP Subscription

An alternative to configuring the BT110 as an IP phone extension to the existing enterprise IP-PBX is to add an external VoIP subscription to the BT110.  In such a configuration, the BT110 device acts as if a new phone line is added to the enterprise.  

BuddyTalk Family

The BuddyTalk series is a family of voice-enabled intelligent speakerphone/smartspeakers comprised of the BT100, BT110, and BT200 products. Offering unprecedented calling flexibility, the BT100 is optimized for residential users while the BT110 is suitable for residential, SMB, and enterprise users.  With Alexa-for-Business integration, the BT200 is uniquely positioned to provide a range of Alexa-for-Business supported enterprise applications and services.

BuddyTalk Family Comparison Table