BT110 – A voice solution well suited for office use

  • Seamlessly connect to your existing office phone system or a VoIP subscription
  • Support various network interface configurations for different office network structures
  • Provide both hands-free speakerphone mode and mobile phone or analog phone based Private mode 
  • Deliver exceptional voice quality for inbound and outbound calls
  • Enjoy a broad suite of Alexa virtual assistant features
Alexa built-in

BT110 in an Office Environment

Key objectives:

    1. Supporting various enterprise network configurations
      • Isolated voice and data networks
      • Traffic segregation using VLAN
      • Network traversal using VPN
      • Redundant network connections for improved reliability
    2. Connecting to your office phone system
    3. Alexa voice call control unaffected by PBX calling prefixes
    4. Convenient virtual assistant with Alexa Voice Service 

To fully utilize the rich set of Alexa features and the VoIP capabilities, the BuddyTalk BT110 needs to support various enterprise network configurations to connect to the office phone system as well as to have access to the public Internet. Furthermore, while connected to the office phone system, it is highly desirable to retain the convenience of Alexa Voice Service (‘Alexa, play my flash briefing.‘, ‘Alexa, remind me to call Steven Johnson at 11.‘) and Alexa voice call control (call by name: ‘Alexa, call Christina.’, call by number: ‘Alexa, call 1-408-555-1212.’, and call by extension ‘Alexa, call 3319.‘) without modifying the contact numbers in your Alexa App or BuddyTalk Mobile App to accommodate he IP-PBX’s prefix based dialing requirements. These objectives can be uniquely satisfied using the BT110.

Being Alexa Voice Service (AVS) certified, the BT110 brings you a broad range of AVS smartspeaker features such as standard Alexa questions & commands, timers, alarms, reminders, and voice-enabled control of AVS-supported IoT devices. In addition to the rich AVS smartspeaker features, the BT110 is a speakerphone with superior voice quality and allows users to switch easily between the convenient hands-free mode and the smartphone private mode, making the BT110 an ideal phone solution for home, office, or conference room.

Supporting various enterprise network configurations

Isolated voice and data networks

It is not unusual for enterprises to have voice networks being isolated from their data networks for traffic engineering and management.  This by itself does not present a problem for IP voice (IP-PBX or hosted voice service) deployment as these devices can be confined to the isolated voice network.  To access Alexa services (Alexa Voice Service, AVS, and Alexa Communication, ACM), it is required for the BT110 devices to have access to the data network, in addition to having access to the voice network for VoIP communications.  The BT110 is equipped with the dual-homed mode, allowing concurrent access to two networks, the voice and the data network, therefore, providing VoIP services while maintaining the broad spectrum of AVS and ACM features and functionality.     

Please see Dual-Homed mode settings for deployment procedures. 

VLAN for traffic segregation

Some enterprise networks use VLAN for traffic control and QoS management. The BT110 supports VLAN tagging, therefore, can fit nicely into VLAN-based enterprise networks.      

Please see  VLAN settings for deployment procedures. 

VPN for enterprise network traversal

When both voice and data services are reachable via the same network interface, but the enterprise firewall does not allow VoIP packets, either SIP signaling or RTP media, to go through, then, VPN can be used for enterprise network traversal.      

Please see  VPN settings for deployment procedures. 

Connecting BT110 to your office phone system

Configure the BT110 as an IP-phone extension to office IP-PBX

Depending on whether your office uses an IP-PBX or hosted voice service, you will configure the SIP Proxy Server settings with either your IP-PBX server information or the server from which your hosted voice service is provided.

Navigate to Telephony > Profile Config to configure your IP-PBX to be the SIP Proxy server of the BT110 device.

Note: the BuddyTalk device VPN client uses the OpenVPN library, and is intended to connect to OpenVPN based VPN servers.

Navigate to Telephony > Port Config to configure the extension number and enter the required user credentials for the BuddyTalk device to be an IP-phone extension.

Alexa voice call control with or without IP-PBX prefixes

If your IP-PBX requires a prefix for external dialing, to utilize Alexa voice commands, Mobile App and Tablet Controller’s contacts without modifying their contact numbers with the IP-PBX prefix, you can use the BT devices Digitmaps and Digit Replacement Rules to automatically take care of the various prefix requirements.  An example of such Digitmap and Digit Replacement Rule for the following IP-PBX dial plan where a prefix of ‘9’ is required for external dialing is given below.

Digit(s) dialed Description
Local Operator
An internal extension number. Example: 5587
A local number. Example. 9 433 5589
Any dialed numbers followed by a “#” sign. Example: 8657#
Star services. Example: *76
A long distance number. Example: 9 1 925 778 1029
9011 + up to 15 digits
An international number. Example: 9 011 65 65866110

Please see Dialing Plan, Digitmaps, and Digit Replacement Rules for details.

As a result, you will be able to enjoy the convenience of Alexa voice command dialing, the flexibility of smartphone Mobile App based call control, and yet connect seamlessly as an IP-phone extension to your office IP-PBX system.

Note 1: Please visit Callcentric web portal to activate the SIP/Telephony account first before setting up the BT110 device. Also see the Callcentric BT110 Wiki page for additional BT110 setup information.
​Note 2: Get a FREE $10.00 credit when signing up with and making your very first deposit. The 1,000 minutes is an estimation based on the average outbound termination rate of in U.S. 48. All details and restrictions can be found in the flyer included in the product box.
Note 3: See the BT110 Wiki page for setting up a account on the BT110 device.