A Family of Voice-Enabled Intelligent Speakerphone and Smartspeaker Systems
Powered by the Amazon Alexa Voice Service (AVS), the BuddyTalk series of products support a broad suite of AVS enabled smartspeaker features.
Equipped with Advanced audio processing and VoIP technologies, BuddyTalk devices are intelligent speakerphones that deliver unprecedented flexibility in calling, superior voice quality, and high levels of security.
The BuddyTalk series includes the BT100/BT110 for residential and SMB users, and the BT200 for enterprise customers. The BT200 is available now and the BT100/BT110 products will be coming soon.
Integrated with Amazon Alexa Communication (ACM), the BT100 and BT110 are designed for residential and SMB users, offering hands-free speakerphone capabilities and private voice modes with ease of use and flexible calling.
Optimized for enterprise users, the BT200 integrates with Amazon Alexa for Business to allow enterprise users to deploy the BT200 as a voice communication device in corporate environments, and have access to Amazon for Business supported enterprise applications and services.
Convenient Call Control
The BuddyTalk platform offers a variety of methods for users to setup, manage, and tear down calls for flexibility and ease of use.
Using Amazon Alexa Voice Service (AVS) speech recognition & natural language understanding technology, the BuddyTalk family of products provide an intelligent voice-dialogue based user interface for call control.
The smartphone app provides a touch-based GUI, allowing the use of a numeric key pad, call history, or contact list to make calls, check call history, or control volume. It further provides a private voice mode to conduct AVS and voice communications discreetly.
The tablet controller provides a touch-based GUI, allowing the use of a numeric key pad, call history, or contact list to make calls, check call history, or control volume.
The device’s touch panel can be used to, for instance, adjust call volume and terminate calls.
Users can connect a standard telephone set to the BuddyTalk product FXS port and use it to make and manage calls.
Multiple Voice Interfaces
During the call itself, BuddyTalk products allow users to employ several different voice communication methods: hands-free speakerphone mode, smartphone-based private voice mode, and a standard telephone.
Private Voice Mode
SUPERIOR VOICE QUALITY
The BuddyTalk suite of products employs high-quality audio codecs (e.g. Opus Wideband, AMR-WB), advanced acoustic processing (e.g. acoustic echo cancellation, noise reduction, beamforming, de-reverberation, far-field mic pickup etc.), and network impairment handling (e.g. NetEQTM, adaptive jitter buffer, packet loss concealment, etc.) to deliver superior voice quality to its users.
BuddyTalk devices are highly secured, applying HTTPS, HTTP2, and TLS protection over messages and signaling exchanges, and SRTP/ZRTP over voice media.
Alexa Voice Service (AVS)
Certified by Amazon AVS, the BuddyTalk platform supports a broad range of AVS smartspeaker features such as standard Alexa questions & commands, timers, alarms, reminders, and voice-enabled control of AVS-supported IoT devices.
The BuddyTalk product series includes the BT100, BT110, and BT200.
The BuddyTalk BT100 and BT110 products incorporate the Alexa Communication (ACM) extension to support Alexa-to-Alexa and Alexa-to-Skype incoming and outgoing calls. In addition, the BT100 supports outgoing calls to PSTN or mobile phone numbers in North America and the UK through the Alexa Calling networks, while the BT110 permits the configuration of a VoIP service provider subscription, and then utilizes the BuddyTalk Calling frameworks to allow all incoming and outgoing calls within the service provider’s coverage area.
Building on the same AVS base as the BT100/BT110, the BT200 integrates Alexa for Business to address the needs of enterprise users.
Alexa for Business
With the integration of Alexa for Business, enterprise users can deploy the BT200 as a communications device in shared environments around the workplace. It allows business users to access the enterprise applications and services supported by Amazon Alexa for Business. Typical examples of using Alexa for Business to manage business tasks include: setting up shared devices, integrating with existing work calendars, setting up conference rooms and managing conference room features, creating and automatically dialing into conference calls, and accessing custom private skills.
Calling with the BT200
The BT200 can exchange call state and callee information with Alexa for Business servers, thus allowing the BT200 to seamlessly initiate and manage phone calls and conference calls based on information received from enterprise applications (e.g., access corporate contacts, joining scheduled meetings, starting ad hoc meetings, etc.) using the embedded InnoMedia SIP stack and a configured VoIP service subscription.